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How Big Data Analytics Can Drive Down Costs?

  • By Rohan Roy
  • April 18, 2022
  • 714 Views

Big data analytics can be instrumental. Companies use data to respond to changes in customer needs, improve customer relationships, and reduce the risks that could harm their business. Analytics that use a lot of data can help companies predict what will happen in the future and find valuable information that can help them make intelligent decisions.

When businesses use data effectively, they can cut down on their costs, which is a big thing. Analytics and data can help companies make better decisions about everything from marketing to customer service. This can help them save money and make more money.

Data Analytics

Here Are Some Ways That Businesses Can Use Big Data to Cut Down on Their Costs:

Marketing Strategies That Cut Costs

For businesses, knowing who their customers are is very important. A manual process was used to study customer behavior, and then companies came up with their marketing plans. Because of the globalization of business and the massive amount of information, it’s almost impossible to keep going in this way.

Today, you need to think of ways to market your business on many different platforms. Successful marketers use big data trends/ technologies to look at customer behavior and make intelligent business decisions.

Market Your Products and Services to People Who are Most Likely to be Interested in Them

Data has always been an essential part of successful marketing campaigns. Businesses have been able to move away from mass-marketing campaigns and instead focus on more targeted and personalized strategies because of big data, which helps them do this.

It has become easier for businesses to get data from all of their customers. This gives them a better idea of customer behavior and what they want. Companies can make intelligent marketing plans by looking at customer behavior. For example, they can target a group of customers by giving them personalized recommendations based on their past purchases or social media activity.

In the case of performance marketing, advertising costs are only charged when a targeted online user does something, like click on a paid ad. Using data from customers who have done the same thing, big data analytics can figure out which variables are most likely to make a customer click. Extensive data analysis saves money and time by making advertising more relevant and less costly.

Customer Service

Companies worldwide have come up with different ways to find out how satisfied their customers are after they buy something. They give surveys, ask for feedback from customers online and offline, look at reviews, and spend a lot of money to figure out how happy their customers are. Using big data analytics tools can make the process easier and save money simultaneously. Sophisticated tools have been made to help businesses keep track of how customers buy things. Companies can use this to make sure their campaigns will be successful, which saves money and time if they don’t work out.

Companies are always trying to improve their fulfillment operations, but it is essential to keep costs down. For example, fraudulent orders can cost businesses money. Customers of e-commerce businesses often order goods and pay for them with COD (cash on delivery), only to cancel the order at the last minute and not get the goods. There are times when customers don’t get the things they bought. Businesses can make more accurate predictions about how likely a customer will buy something by looking at how they purchase and order items. They can act quickly, which would save a lot of money.

Keep your Supply Chain Digital to Get More Information and Be More Stable

More than eight out of 10 chief supply chain officers (CSCOs) say that not having enough information about the supply chain is the biggest problem. Digitization of the supply chain improves traditional supply chain management systems by integrating new technology. It combines real-time location and business data from across the entire supply chain into a single, central source of information that gives an end-to-end view of what’s going on. As a result, businesses can become more efficient, avoid disruptions, and stay competitive in their markets by using these tools.

A supply chain generates a lot of data, including internal sales history, supplier performance records, point of sale consumer data, and the cost of goods at the end of the sale. Companies can collect and analyze this data to find problems, bottlenecks, and other ways to cut costs through digitization.

In supply chain management, being quick is also essential. Decisions are often made quickly and can have a significant financial impact, costing much money. Businesses can get important information from real-time status reports with a digital supply chain. This allows them to make faster decisions, find service area gaps, and improve their performance and connections with customers and suppliers.

Cutting Costs

In e-commerce, one of the essential things about big data is that it can cut down on product return costs. In most cases, returning a product is 1.5 times as much as the cost of having it shipped to you. Businesses can figure out how viable products will be produced using big data analytics applications. These tools can help companies figure out which products are most likely to be returned, and they can help them take steps to cut down on both losses and costs.

Many people return clothes, shoes, and other fashion accessories, to name a few. Products that don’t work don’t fit, don’t meet standards, and more are all common reasons people return them. People who work for companies can use big data technologies to find out which cities have the most product returns or which customers often exchange their goods. They can also be proactive and call customers to ask their thoughts on a new product. This can cut down the cost of transportation and logistics.

Find out If There is Fraud in the First Place

Fraud can hurt any business, no matter what it does. Data and analytics can help enterprises find trends that point to suspicious activity, which can help them cut down on fraud and stop criminals from getting away with it.

For example, some of the big data analytics applications can help retailers build profiles of their customers and set limits on how often they buy a particular product over time. With this baseline in place, retailers can then look for customers who show signs that they might be committing return fraud. In the next step, retailers can block these customers or do other things to stop return fraud.

To be More Productive and Efficient, you Need Real-Time Data

The availability of real-time data can significantly impact productivity and efficiency. Analytics software can make reports that cut through extensive data collection noise. Managers, employees, and customer service reps can use these easy-to-read reports to find the information they need.

Data can also help teams be more productive, improve hiring methods so managers can find and keep the best people, and give insights into managing and training employees. Hence, they are happier and more productive.

Using AI and machine learning algorithms, more data can help businesses be more efficient, improve customer service, and cut costs.

Conclusion

As mentioned in the article, the use of big data analytics services can play avital role in business. The most prominent advantage of big data analytics is that it cuts down the costs, and that is what businesses need. There are various strategies that can help in the same. Apart from reducing the costs, big data analytics can help in risk management, product development, making quicker decisions and improving the overall efficiency of the business.

Data Analytics

Rohan Roy

Rohan is a rare mix of technologist and CMO at Sterling technolabs. His passion lies in helping companies to grow revenues by delivering top-notch software development services and build value-based partnerships. When not driving high-impact go-to-market strategies, Rohan scrolls twitter and often reads.
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